What is the lead time for orders?
Samples can be prepared within 7-10 days. Batch orders are typically shipped within 20 days after receipt of the deposit payment.
Do you offer customization or OEM services?
Yes, we accept specific orders and can provide OEM services if the total order quantity reaches 200 pieces.
How do you ensure the pump quality and prevent leakage?
We conduct 100% long-duration testing for every pump to ensure there are no leakage problems before shipment.
What technical information is required for an accurate quote?
Please provide the required pump flow, total head, preferred material (copper or aluminum wire), voltage, and frequency.
Can you provide guidance on installation and after-sales support?
Our professional after-sales engineers have over 10 years of experience and provide free video guidance for installation and troubleshooting.
What are your standard payment terms?
Our standard terms are 50% in advance, with the remaining 50% balance due against the B/L or via T/T.
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