Frequently Asked Questions
QAre you a manufacturer or a trading company?
We are a professional pump manufacturer with our own dedicated trading team to ensure efficient service.
QWhat information is needed to get an accurate quotation?
Please provide the required pump flow, head, working frequency, power, voltage, and quantity for us to prepare a precise quote.
QDo you support OEM and ODM services?
Yes, we provide full OEM and ODM support. Utilizing our brand may also grant access to specialized pricing and advertising support.
QWhat are your testing procedures before delivery?
Quality is our priority. We conduct a 100% pressure test on all pumps before they are shipped to ensure performance and safety.
QWhat is the standard delivery time for orders?
Generally, it takes approximately 4 weeks after receiving the advance payment. The exact time depends on specific items and order quantity.
QWhat warranty do you provide for your machines?
We provide a standard 1-year warranty on our products, covering necessary parts and technical guidance.