❓
Frequently Asked Questions
What kind of payment terms can be accepted?
For terms of payment, L/C, T/T, D/A, D/P, and Western Union could be accepted.
What certificates are available for this machinery?
We have CE, ISO, EPA (USA), and CCC certifications available for our machinery.
What is the estimated delivery time?
Usually 7-20 days after receiving the deposit, depending on the order specifications.
How long is the warranty period?
12 months after shipment or 2000 working hours, whichever occurs first. The warranty includes free repair or replacement of parts proved defective.
Do you provide on-site technical support?
Yes, if needed, we can send engineers to your site to solve problems and provide professional training for your operators.
Are spare parts readily available for the concrete pump?
Yes, we maintain a complete supply of spare parts to ensure minimal downtime for your construction projects.