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Frequently Asked Questions
What are the core advantages of your manufacturing facility?
Our facility specializes in manufacturing high-quality equipment for 20 years. We are committed to providing world-class quality, on-time delivery, and excellent after-sales services.
How is the quality and performance of your fire fighting products?
Our products are renowned for their superior quality and effective watering performance. We offer free samples so you can personally test the quality and operational efficiency before purchase.
Can product specifications be customized to specific needs?
Yes, we can produce equipment according to your specific requirements regarding inner diameter, working pressure, color, and length per roll. Please confirm your details with us for an accurate quotation.
What is the process for obtaining samples?
Samples are available free of charge; you only need to cover the freight costs. We typically ship samples via reliable international couriers such as DHL, FEDEX, UPS, TNT, or EMS.
What is the Minimum Order Quantity (MOQ)?
While our standard MOQ is 3000 pieces, we are open to smaller orders for initial cooperation. We welcome orders of any size to start a partnership.
What are the delivery terms and timelines?
We offer shipping via sea, air, or express based on your preference. Orders are usually delivered within 7-10 working days after the deposit is received.